Frequently Asked Questions

Everything you need to know about our elevated essentials and service.

Where are Lady White Co. products manufactured?

All our garments are designed and produced in the United States, primarily within a ten-mile radius of our headquarters in Los Angeles, ensuring high-quality craftsmanship and ethical production.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 14 days of the delivery date. Please note that certain items, such as final sale products, are not eligible for return.

How should I care for my jersey and fleece items?

To maintain the integrity of our custom-developed fabrics, we recommend machine washing cold with like colors and hanging to dry or tumble drying on low heat.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping rates and delivery times are calculated at checkout based on your location and selected carrier.

How can I track my order?

Once your order has been processed and shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.